Privacy and Cookies Policy

Before browsing our website, read our Privacy and Cookies Policy.

The Privacy and Cookies Policy was created to clearly explain how we collect, use, share and protect our customers' personal data when they use our services or visit our website.

As part of our commercial activity, we need to collect some personal data from our customers, however, we respect their right to privacy and do not collect any personal information without their prior consent.

Personal data

This is any information, of any nature and regardless of its support, relating to a natural person, directly or indirectly, identified or identifiable (data subject). For example, your name, an identification number, location data, contact details, even elements of your physical, economic or social identity.

The personal data collected is limited to that strictly necessary for the purpose of the processing, namely, name, address, taxpayer number, telephone number or email address, but other data necessary for the provision of products or services may be collected.

Porto Consumer Information and Arbitration Center

EXTRAJUDICIAL DISPUTE RESOLUTION For the purposes of the provisions of Law No. 144/2015, we inform you that, in the event of a dispute, the consumer of our brands and products may resort to an Alternative Consumer Dispute Resolution Entity: Consumer Information Center and Porto Arbitration, based at Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto, with the following email address: cicap@mail.telepac.pt. More information at the Consumer Portal www.consumidor.pt.

Responsibility for collecting and processing personal data

Your data will be collected and processed by Kodekrafters Lda, legal entity number: 515573388, with registered office Rua do Batel, 1094, 4485-253, Guilhabreu, Maia, Portugal.

This is the company responsible for the processing of personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and other applicable national legislation on privacy and data protection.

If you have any questions or concerns regarding the processing of your personal data, you can contact us through the following means:

Telephone: +351 225 026 048

Registered letter: Kodekrafters – GDPR

Rua do Batel, 1094
4485-253 Guilhabreu
Maia, Portugal

Email: info@kodekrafters.pt

Personal data retention period

The processing of data by Kodekrafters it will remain in effect as long as it is in operation or as long as it is necessary for the commercial relationship established with its customers.

Personal data security

Security measures of a technical and organizational nature were adopted to preserve the confidentiality and security of personal data collected and processed in order to prevent their loss, dissemination, alteration, improper or unauthorized processing or access.

Processing and modification of personal data

By providing us with your personal data, you acknowledge and consent to their processing in accordance with this Privacy and Cookies Policy, so you should read it and contact us if you have any questions.

We inform you that, whenever necessary, we will change this Privacy and Cookies Policy without the need for any prior authorization.

As a holder of personal data you have:

  • Right to Information, which consists of the right to be informed about the purpose of data processing, to whom they can be communicated, what rights they have and under what conditions they can exercise them, as well as what data they must provide;

  • Direito de Acesso, which translates into the right to access the personal data provided by them, without restrictions, without delay or excessive costs, as well as to know any available information about the origin of that data;

  • Right to Rectification, which consists of the right to demand that your data be accurate and current, and you can request its rectification from the Kodekrafters;

  • Right to Elimination (or “forgetfulness”), que é o direito de exigirem a eliminação dos seus dados pessoais dos registos da Kodekrafters quando os mesmos deixem de ser utilizados para as finalidades para que foram recolhidos, sem prejuízo, contudo, dos prazos de retenção que por lei se imponham;

  • Right of Opposition, which consists of the right to object, at your request and free of charge, to the processing of your personal data for direct marketing purposes;

  • Right to Portability, which translates into the right to receive the personal data that they have provided to Kodekrafters, in a structured, commonly used and machine-readable format, and transmit this data to another person responsible for processing.

  • Right to Limitation of Processing, which allows, in certain circumstances, to request the limitation of the processing of their data, namely (i) when they contest the accuracy of their personal data, for a period that allows the Kodekrafters check its accuracy; (ii) if the processing is unlawful and the Customer opposes the deletion of the data, requesting, in return, the limitation of its use; or (iii) when the Kodekrafters no longer needs the Customer's personal data for processing purposes, but such data is required by the Customer for the purposes of declaring, exercising or defending a right in legal proceedings;

  • Right to Complaint

    With the CNPD, which consists of the right to submit, without prejudice to any other means of administrative or judicial recourse, a complaint to a supervisory authority, in particular in the Member State of your habitual residence, place of work or place where the infringement was allegedly committed, if the data subject considers that the processing of personal data concerning him/her violates the General Data Protection Regulation (Regulation (EU) 2016/679) and other applicable national legislation. In Portugal, the control authority is the National Data Protection Commission.

    Junto da Kodekrafters para o exercício de qualquer dos seus direitos, os Clientes poderão utilizar os seguintes meios:
    Telephone: +351 225 026 048
    Carta registada: Rua do Batel, 1094
    4485-253 Guilhabreu
    Maia, Portugal
    Email: info@kodekrafters.pt

Cookie Policy

The collection of data from your computer using small files commonly known as cookies, serves to:

  • Improve browsing performance on our website – that is, we use this information to improve our performance and, thus, adapt the content and presentation of the website based on the type of browser you use or other information sent by the browser;

  • or for statistical purposes, namely, to know the number of times our website is visited, the links used for this purpose and the preferences of visitors;

Cookies may also be used when opening newsletters/emails, for statistical purposes, and to allow us to know whether they are opened and to check clicks through links or advertisements within the newsletter.

The data we collect in this way remains anonymous.

We do not sell the personal data of customers or users.

This Cookies Policy is periodically reviewed by Kodekrafters pelo que o seu conteúdo pode sofrer atualizações.

A cookie is a small text file that is sent by an Internet server and stored on your computer or mobile device when you visit websites. This file keeps a record of the website visited and collects some information relating to this visit. In this way, they help websites store and retrieve information about your browsing habits in order to personalize browsing according to your preferences.

Regarding their life cycle, cookies can be:

  • Session cookies – are temporary and only remain in the cookie file until the user leaves the website, so they are deleted when you close the browser. The information obtained is used to analyze traffic patterns, which facilitates the identification of problems.

  • Persistent cookies – they are stored until the user manually deletes them or the expiration date expires. They are used whenever the user visits the website again for a more personalized service, adjusting navigation to their interests.

As for the domain they belong to, it can be:

  • Own cookies – which are downloaded by the website you are browsing

  • Third-party cookies – which are downloaded by websites from a domain other than the one you are browsing. This can happen, for example, on websites with advertising banners from other entities.

As for the function, they can be:

Analytical cookies are used anonymously for statistical purposes.

Functionality cookies store user preferences.

Of these, we use cookies for several purposes.

How to enable or disable cookies in your browser

1. Click on the Google Chrome menu icon.

2. Select “Settings”.

3. At the bottom of the page, click “Show advanced settings”.

4. In the “Privacy” section, click on “Content Settings”.

5. Enable or disable cookies:

  • To enable cookies, select “Allow local data setting (recommended).”

  • To disable cookies, select “Block any data settings by sites.”

Internet Explorer

1. Open Internet Explorer by clicking the “Start” button and then clicking “Internet Explorer”.

2. Click the “Tools” button and then click “Internet Options”.

3. Click the “Privacy” tab and under “Settings” move the slider to the top to block all cookies or to the bottom to allow all cookies, then click OK.

Firefox

1. Select “Tools” > “Options” and access the “Privacy” panel.

2. In the “Cookies and website data” menu, select the “Block cookies and website data” option.

If you want to allow websites you trust to store cookies permanently (for example, to allow automatic authentication on a particular website), press Exceptions…, enter the website address and press allow.

Safari

1. Click on “Edit”;

2. Select “Preferences”;

3. In the top panel, select the “Security” icon

4. In the “Accept Cookies” section, select “Never”.

Personal data

This is any information, of any nature and regardless of its support, relating to a natural person, directly or indirectly, identified or identifiable (data subject). For example, your name, an identification number, location data, contact details, even elements of your physical, economic or social identity.

The personal data collected is limited to that strictly necessary for the purpose of the processing, namely, name, address, taxpayer number, telephone number or email address, but other data necessary for the provision of products or services may be collected.

Opera

1. Click on “Settings”

2. Select “Preferences” > “Advanced” > “Cookies” > “Enable” or “disable cookies”